(資料圖)

　　對于英語投訴信這樣應用性很強的作為，作為大學生的我們并不會陌生。

　　大學英語投訴信范文篇1

　　Dear Sir

　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

　　However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

　　An early response will be appreciated.

　　Sincerely yours,

　　DELL

　　譯文

　　先生：

　　我寫這封信是為了讓你知道你們一個員工的服務態度。我收到你們上個月的話費單后發現有些計算錯誤，我覺得我被多收了兩個國際長途費用。

　　但當我打電話詢問客服部門時，接電話的女孩態度非常粗魯。一方面她總是打斷我的話，另一方面她甚至說錯誤在我。這樣對待客戶的態度實在讓人難以接受。

　　我建議對這個女孩進行懲罰，另外告訴該如何對待客戶。我希望她能向我正式道歉。

　　請早日回復。

　　真摯的：DELL

　　大學英語投訴信范文篇2

　　Dear Sir，

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully，

　　Li Ming

　　大學英語投訴信范文篇3

　　Dear Sir：

　　With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

　　The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for

　　compensation.

　　Yours sincerely，

　　Li Ming

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